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Handbook of Usability Testing
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Is your product user-friendly? Take these steps to find out
Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants -- no, expects -- your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect.
*
Learn to recognize factors that limit usability
*
Decide whether testing should occur in a lab setting or at the site where the product is used
*
Set up a test plan to assess goals for your product's usability
*
Choose and train effective test moderators
*
Decide on the best way to collect and review data
*
Report the results and make recommendations
*
Learn user-centered design principles and practices -- the context for usability testing
*
Reap the benefits of templates, tables, models, case studies, and other tools of the trade
Companion Web site
Go to www.wiley.com/go/usabilitytesting to find additional case examples, samples, and templates
Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants -- no, expects -- your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect.
*
Learn to recognize factors that limit usability
*
Decide whether testing should occur in a lab setting or at the site where the product is used
*
Set up a test plan to assess goals for your product's usability
*
Choose and train effective test moderators
*
Decide on the best way to collect and review data
*
Report the results and make recommendations
*
Learn user-centered design principles and practices -- the context for usability testing
*
Reap the benefits of templates, tables, models, case studies, and other tools of the trade
Companion Web site
Go to www.wiley.com/go/usabilitytesting to find additional case examples, samples, and templates
Synopsis
"Handbook of Usability Testing, Second Edition", is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types. From software, GUIs, and technical documentation, to medical instruments and exercise bikes, no matter what type of product, readers will learn to design and administer reliable tests to ensure that people find it easy and desirable to use. It requires no engineering or human factors training. A rigorous, step-by-step approach - with an eye to common gaffes and pitfalls - saves months of trial and error. This work is liberally peppered with real-life examples and case histories taken from a wide range of industries. It is packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade.The Second Edition will be fully updated - 30 per cent revised, with 100 new pages. Chapters will be reorganized to reflect more current industry practices, outdated terminology will be updated, and more varied examples provided. Many individual chapters will also be heavily revised to reflect current best practices.The companion website will include additional case examples samples and templates beyond those already provided within the print product.
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Buchdeckel | Copyright | Inhaltsverzeichnis | Auszug | Stichwortverzeichnis | Rückseite
Buchdeckel | Copyright | Inhaltsverzeichnis | Auszug | Stichwortverzeichnis | Rückseite
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8 Rezensionen
9 von 9 Kunden fanden die folgende Rezension hilfreich
Great reference book for usability testing
18. Juli 2009
Format:Taschenbuch
This book is a very thorough reference book for usability testing. It's a bit lengthy and covers lots of topics but very well structured so you can always jump to a specific subject if you have questions about it.
It covers most of what you need to know to start testing (from designing the test until analyzing it) and advanced methods as well (like playing the devil's advocate during a session).
The book is mostly focused on the methodology, though there are many practical tips and good ideas on how to improve in testing.
I love it as a reference book, I always find myself re-reading the book before and after conducting tests. I'd recommend it to professionals who are new to usability testing and also for practitioners who would like to deepen their knowledge.
It covers most of what you need to know to start testing (from designing the test until analyzing it) and advanced methods as well (like playing the devil's advocate during a session).
The book is mostly focused on the methodology, though there are many practical tips and good ideas on how to improve in testing.
I love it as a reference book, I always find myself re-reading the book before and after conducting tests. I'd recommend it to professionals who are new to usability testing and also for practitioners who would like to deepen their knowledge.
8 von 8 Kunden fanden die folgende Rezension hilfreich
Must-read
25. März 2010
Format:Taschenbuch
For 14 years, Jeff Rubin's Handbook has been one of the most useful resources for anyone interested in doing usability testing.
Now Dana Chisnell has done an outstanding job of bringing it up to date--and much more. From cover to cover, it's full of useful insights about every aspect of testing, based on the cumulative experience of two seasoned---and very smart--practitioners. And it's a pleasure to read.
If you do usability testing, or you're interested in learning how it's done, this book is a must-read.
Now Dana Chisnell has done an outstanding job of bringing it up to date--and much more. From cover to cover, it's full of useful insights about every aspect of testing, based on the cumulative experience of two seasoned---and very smart--practitioners. And it's a pleasure to read.
If you do usability testing, or you're interested in learning how it's done, this book is a must-read.
11 von 12 Kunden fanden die folgende Rezension hilfreich
led me to userfly
29. Juli 2010
Format:Taschenbuch
This book is absolutely perfect. I received my copy of it last night and stayed most of the night reading through it as I simply couldn't put it down. I've been working as an interaction designer / usability tester for a couple of years and this has overnight become my new favourite reference book. It's easy to read without glossing over essential detail (a criticism I have of many modern usability books). This book is filled with practical advice on how to communicate data, manage integrity and measure the user experience in a business setting.
I followed the recommendations and researched a method to cheaply run user tests and decided on [...]. It allowed me to view videos of my users interacting with my site!!
I followed the recommendations and researched a method to cheaply run user tests and decided on [...]. It allowed me to view videos of my users interacting with my site!!
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