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Handbook of Usability Testing: Howto Plan, Design, and Conduct Effective Tests (Englisch) Taschenbuch – 9. Mai 2008

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"Handbook of Usability Testing, Second Edition", is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types. From software, GUIs, and technical documentation, to medical instruments and exercise bikes, no matter what type of product, readers will learn to design and administer reliable tests to ensure that people find it easy and desirable to use. It requires no engineering or human factors training. A rigorous, step-by-step approach - with an eye to common gaffes and pitfalls - saves months of trial and error. This work is liberally peppered with real-life examples and case histories taken from a wide range of industries. It is packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade.The Second Edition will be fully updated - 30 per cent revised, with 100 new pages. Chapters will be reorganized to reflect more current industry practices, outdated terminology will be updated, and more varied examples provided. Many individual chapters will also be heavily revised to reflect current best practices.

The companion website will include additional case examples samples and templates beyond those already provided within the print product.


Is your product user-friendly? Take these steps to find out
Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants -- no, expects -- your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect.
Learn to recognize factors that limit usability
Decide whether testing should occur in a lab setting or at the site where the product is used
Set up a test plan to assess goals for your product's usability
Choose and train effective test moderators
Decide on the best way to collect and review data
Report the results and make recommendations
Learn user-centered design principles and practices -- the context for usability testing
Reap the benefits of templates, tables, models, case studies, and other tools of the trade
Companion Web site
Go to www.wiley.com/go/usabilitytesting to find additional case examples, samples, and templates

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Amazon.com: 13 Rezensionen
12 von 12 Kunden fanden die folgende Rezension hilfreich
Must-read 25. März 2010
Von Stephen Krug - Veröffentlicht auf Amazon.com
Format: Taschenbuch Verifizierter Kauf
For 14 years, Jeff Rubin's Handbook has been one of the most useful resources for anyone interested in doing usability testing.

Now Dana Chisnell has done an outstanding job of bringing it up to date--and much more. From cover to cover, it's full of useful insights about every aspect of testing, based on the cumulative experience of two seasoned---and very smart--practitioners. And it's a pleasure to read.

If you do usability testing, or you're interested in learning how it's done, this book is a must-read.
11 von 11 Kunden fanden die folgende Rezension hilfreich
Great reference book for usability testing 18. Juli 2009
Von Gócza Zoltán Károly - Veröffentlicht auf Amazon.com
Format: Taschenbuch
This book is a very thorough reference book for usability testing. It's a bit lengthy and covers lots of topics but very well structured so you can always jump to a specific subject if you have questions about it.

It covers most of what you need to know to start testing (from designing the test until analyzing it) and advanced methods as well (like playing the devil's advocate during a session).

The book is mostly focused on the methodology, though there are many practical tips and good ideas on how to improve in testing.

I love it as a reference book, I always find myself re-reading the book before and after conducting tests. I'd recommend it to professionals who are new to usability testing and also for practitioners who would like to deepen their knowledge.
11 von 13 Kunden fanden die folgende Rezension hilfreich
led me to userfly 29. Juli 2010
Von Jeff - Veröffentlicht auf Amazon.com
Format: Taschenbuch
This book is absolutely perfect. I received my copy of it last night and stayed most of the night reading through it as I simply couldn't put it down. I've been working as an interaction designer / usability tester for a couple of years and this has overnight become my new favourite reference book. It's easy to read without glossing over essential detail (a criticism I have of many modern usability books). This book is filled with practical advice on how to communicate data, manage integrity and measure the user experience in a business setting.

I followed the recommendations and researched a method to cheaply run user tests and decided on [...]. It allowed me to view videos of my users interacting with my site!!
1 von 1 Kunden fanden die folgende Rezension hilfreich
Wonderful guide to the subject matter 12. April 2014
Von S. Cunningham - Veröffentlicht auf Amazon.com
Format: Kindle Edition Verifizierter Kauf
This book is the ideal introductory read to the subject of usability testing, particularly for a lone or first time practitioner. I very much appreciated the understanding that sacrifices to scientific rigor are often necessary in a fast paced business environment or with few resources and little time, and the solutions proposed for accounting for this scenario! The book also directs to additional reading material and makes clear that this is a robust subject that should be studied in detail if seriously implementing within an organization. Highly recommended! Found it very handy and informative.
3 von 4 Kunden fanden die folgende Rezension hilfreich
Very practical, very thorough 19. Juni 2009
Von C. Jarrett - Veröffentlicht auf Amazon.com
Format: Taschenbuch
Years ago, I taught myself how to do usability testing out of the first edition of this book.

It's now been thoroughly updated to reflect today's best practices.

Dana Chisnell is a leading usability professional, equally at home in the real world of deadlines and realities and in the world of academia. You'll find her practical, friendly approach throughout this book.

If you're new to usability testing, this book will take you step by step through what you need to know.

Even if you've been running usability tests for a while, you will find that this book is a valuable refresher and reference.
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