This book is a unique resource for organizations, employers, and people who care about the diversity in their midst. Melissa Marshall's approach to helping people understand why they should care if they're physically and programatically accessible is...well...accessible. As one of the people she trains says, "You mean it's fair!"
Marshall is funny and creative, and is clear that she isn't interested in having people feel guilty. She talks about her adventures navigating a wheelchair through Chicago's O'Hare airport, hotel fires, offering fabulous prizes (like finger puppets)to button-down corporate types, and using masks to help people "get it" about what it means to be disabled today.
This is a book that should be on the shelf of anyone who trains around issues of diversity, all human resources staff, and executives of for-profit and not-for-profit corporations alike.
Get it!