Dated, biased account of what happened at PARC and at Xerox headquarters. Very out of date, especially given PARC's foresight in terms of distributed, connected computers. It seems like the authors decided to bash Xerox even before they began their research. Save your money on this one. A better bet is "Dealers of Lightning" by Michael Hiltzik. That one points out what Xerox did wrong, and, oh, by the way, what they did right. (For example, make a couple of billion dollars out of the Laser Print industry.) The authors of this one just seemed to have it "in" for Xerox. I wonder if they used a windows based PC or Mac to type the original manuscript? Not without PARC, they wouldn't have.