It appears that many of the reviews for this book are actually based on the original version. This review is based specifically on the hard cover 5th Anniversary Edition. The core argument, that money can be made given the proper business model while catering to the world's poorest, remains the same. In the updated edition, the original text remains intact but a few more chapters are added in the beginning and additional follow-up is provided for the original case studies.
Overall, I believe that this book delivers an excellent value. The book's binding and material are of high quality, and the inclusion of a CD with supplemental material (additional case studies) and videos is greatly appreciated. More importantly, the subject matter, while not quite revolutionary anymore, provides an insightful framework into a new way of doing business.
The term "emerging markets" seems almost like a clichéd catch phrase, but this book takes an honest and detailed look into what an emerging market is and what it takes to be successful in one. It offers a rare level of depth and perspective that acts as an enabler to ponder viability and strategy for potential services in the future. While I don't necessarily agree with the author on all points, especially the seeming omission of the high-risk nature and relatively hostile environments where the members of the bottom of the pyramid are found, the part that resonated most with me is the drive towards a common form of social justice. It should be noted that even Bill Gates said that it might not always be possible to make money serving the bottom of the pyramid, but a proxy to profits might simply be recognition.
A minor gripe I had with the book is that it didn't feel immediately accessible to me. While the overall structure is sound (first stating what the author believes are the keys to success in emerging markets, and later showcasing successful companies in various case studies that embodied the various points), the book reads like a matter-of-fact textbook and assumes you already have knowledge in this area. Also, the generous usage of acronyms was mildly annoying at times, but the index was useful in clarifying.
I don't think this book is supposed to be a specific guide to how to make your riches serving the poor, or how to capitalize on the growing ranks of middle class as predicted by the author. Rather, through varied tales of success, it dares us to dream.
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About the included CD:
The primary benefit of the CD is that it includes 3 additional case studies:
The EID Parry Story
Innovations in Energy: E+Co's Investment in Tecnosol
Citizen Centricity: E-Governance in Andhra Pradesh
For the additional case studies, text is provided (in PDF format), and amounts to about 100 additional pages. There are also short video clips ~4-5 minutes in length (in WMV format) for each of the original and additional case studies.
The videos are somewhat inconsistent in overall presentation and content, and appear to be produced by different people. If you're going to watch the case study videos, I recommend watching them first before reading as they only provide a cursory view of the case study material. I found that the videos helped by giving a summary of what's to come and put faces on the people being discussed. On a side note, interlacing artifacts are present in the videos, and voices can be hard to hear at times.
The CD is thankfully not DRM'ed so you can copy the contents to your hard drive or flash drive (in case you want to use it on a computer without a CD drive, or just for ease of use).
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Published System Requirements:
To view all the content on this CD, you will need to use a computer with one of the following operating systems and configurations loaded with the software listed below:
Operating Systems and Configurations
* Windows 2000 or Windows XP, with a Pentium(r) 4 processor at 1.3GHz or better, 256MB RAM memory, video card with 8MB dedicated memory, and 16x~ CD-ROM; or
* Mac OSX, with a G4 or G5 processor, 256MB RAM memory, video card with 8MB dedicated memory, and 16x~ CD-ROM.
Software
* Windows Media Player, Version 9 or newer. Available for download from Microsoft
* Adobe Acrobat Reader, Version 5 or newer. Available for download from Adobe