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The second edition of Peter Block's Flawless Consulting gracefully updates what many consider the best resource of its kind. New chapters on implementation, "whole-system" strategies, and ethics are included, but in general it simply fine-tunes Block's proven advice to match the transformations that business and society have undergone since initial publication two decades ago. "The days of long studies and expert-driven answers are passing," the author proclaims in his new preface. "The task of the consultant is increasingly to build the capacity of clients to make their own assessments and answer their own questions." He then subtly modifies his established recommendations accordingly for every step, from the initial client meeting and problem diagnosis through data collection and the execution of solutions. In the section on "Conducting a Group Feedback Meeting," for example, he advises: "Treat the group as a collection of individuals.... Ask each person what he or she wants from the meeting. This will surface differences and force the group to take responsibility for some of the difficulties that may arise." --Howard Rothman
Pressestimmen
"A useful guide to developing and reinforcing these [technical] kinds of skills." (SC Magazine, April 2009)
"Who would have thought the 'consultant's bible' could be improved upon? Count on Peter Block -the consulting profession's very own revolutionary-to push us to confront and struggle with the paradoxes inherent in our work." (Candace Thompson, organization development consultant, First Chicago NBD - A Bank One Company)
"The first question to ask any consultants: Have you read Peter Block's Flawless Consulting? If they say no, don't hire them. Peter Block's advice is flawless!" (Barry Z. Posner, dean and professor of leadership, Leavey School of Business, co-author of The Leadership Challenge and Encouraging the Heart)
"Block has distilled years of experience into a wise, down-to-earth, and eminently practical guide to excellence in consulting. If you are new to the practice, Flawless Consulting will chop years off your learning cycle. And even if you're an old pro, Block's insights will elevate you to new levels of effectiveness. Flawless Consulting is not simply about becoming a better consultant; it is about using consulting as a path toward becoming a better person." (Barry Oshry, president, Power & Systems, Inc., author of Seeing Systems and Leading Systems)
"For external and internal consultants alike, Peter Block provides the roadmap to travel what always seems like unchartered terrain. The power behind Peter's work lies not only in the compass he provides but in helping us see how truly a forceful and powerfulinfluence one person can be." (Jack Lerner, vice-president of organization development & learning, The CIT Group)
"Who would have thought the 'consultant's bible' could be improved upon? Count on Peter Block -the consulting profession's very own revolutionary-to push us to confront and struggle with the paradoxes inherent in our work." (Candace Thompson, organization development consultant, First Chicago NBD - A Bank One Company)
"The first question to ask any consultants: Have you read Peter Block's Flawless Consulting? If they say no, don't hire them. Peter Block's advice is flawless!" (Barry Z. Posner, dean and professor of leadership, Leavey School of Business, co-author of The Leadership Challenge and Encouraging the Heart)
"Block has distilled years of experience into a wise, down-to-earth, and eminently practical guide to excellence in consulting. If you are new to the practice, Flawless Consulting will chop years off your learning cycle. And even if you're an old pro, Block's insights will elevate you to new levels of effectiveness. Flawless Consulting is not simply about becoming a better consultant; it is about using consulting as a path toward becoming a better person." (Barry Oshry, president, Power & Systems, Inc., author of Seeing Systems and Leading Systems)
"For external and internal consultants alike, Peter Block provides the roadmap to travel what always seems like unchartered terrain. The power behind Peter's work lies not only in the compass he provides but in helping us see how truly a forceful and powerfulinfluence one person can be." (Jack Lerner, vice-president of organization development & learning, The CIT Group)
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ANY FORM OF HUMOR or sarcasm has some truth in it. Lesen Sie die erste Seite
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1 von 1 Kunden fanden die folgende Rezension hilfreich
Format:Gebundene Ausgabe
This is an excellent book that accomplishes two things the author promised to accomplish. First, Block effectively outlines a strategic approach to working with customers, generating contracts, building relationships, and respecting each other in the process (you and the consumer of your services). This is not one of those "there are two kinds of customers in this world" books offering trite and simplistic answers to a complex process. You really learn something, not just get exposed to cliches. Second, Block provides realistic and useful examples of situations which can challenge your plans, strategies, etc. They are helpful, nicely written, and practical. The cartoons (by Janis Nowlan?) are great too!
1 von 1 Kunden fanden die folgende Rezension hilfreich
Format:Gebundene Ausgabe
I have learned from the first and second editions of this book and from Peter Block in person in such profound ways that I can't overstate it...he is my hero. Organization Development is richer because this man teaches and writes for all of us. Thank you, Peter...write some more! I learn from everything you tell me!
1 von 1 Kunden fanden die folgende Rezension hilfreich
Format:Gebundene Ausgabe
About a year ago, I decided to leave a full-time internal consulting position (health care) to start my own consulting firm. Several months after having done so, I've just discovered Peter Block's "Flawless Consulting." There is no doubt in my mind that had I read this (or the 1st edition) sooner, the years I spent as an internal consultant would have been much easier and much more fruitful. (Shame on me!)
Anyone in the consulting biz owes it to himself/herself to purchase and read this book. If you work in a business and don't consider yourself a consultant, get the book anyway - you might be surprised to learn just how much consulting you actually do. There are some VERY powerful lessons about negotiation between the covers. The checklists alone in this book are worth the price, but it is a fantastic piece of work.
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Effective, Ethical Consulting That Is Good for Everyone!
I liked this book very much, because it focuses on the style of consulting I like to do -- increasing the capacity of the client to find and implement her/his own solutions. Lesen Sie weiter...
Veröffentlicht am 5. Mai 2000 von Donald Mitchell
When you've just been beat up by the customer ...
Read this book! It will vilify what you always thought a project should be. It will give you support on those days when nothing is going right. Lesen Sie weiter...
Veröffentlicht am 10. April 2000 von J. jingozian
An excellent guide, very practical & full of insights
This book has been a useful guide for me over the past 15 years at various stages of my career as a Human Resource professional. Lesen Sie weiter...
Am 8. September 1999 veröffentlicht
Hands down the best book on consulting I ever bought!!!
Peter Block covers the intangibles of consulting: the politics, communications and the obstacles that derail the consultant/client relationship. Lesen Sie weiter...
Veröffentlicht am 20. August 1999 von Russ Emrick
Fantastic help for anyone who provides expertise or advice
I think everyone should read this book. Even if you don't think you're a consultant - you are one. You probably try to get your services used inside a company. Lesen Sie weiter...
Am 29. Oktober 1998 veröffentlicht
Invaluable
An essential book for the one-person consultant, either just beginning or a veteran. No matter how well you think you know your clients or your expertise, this book will keep you... Lesen Sie weiter...
Veröffentlicht am 6. August 1998 von Reid C. Wheeler
An outstanding guide for internal or external consultants
I was given this book when I joined our firm. It is as relevent today as when it was written. I recently was involved with a project that went sour and, as a result, went back... Lesen Sie weiter...
Am 15. Dezember 1997 veröffentlicht
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