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Facilitator's Guide to Participatory Decision-Making (Jossey-Bass Business & Management Series) (Englisch) Taschenbuch – 6. Juni 2014

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"This book is an outstanding resource for tackling complex community and business challenges. We've used it both at the City of Denver and at the State of Colorado. I keep a copy on my desk for easy reference." --Roxane White, chief of staff for Governor John Hickenlooper, State Capitol, Denver, Colorado
"Sam Kaner is one of the world's leading experts on collaboration. His grasp of the challenges and dilemmas of collaboration is superb, as are his models and methods for facilitating complex processes. Clearly written and wonderfully illustrated, this book makes difficult issues understandable and provides sound, practical guidance." --Sandy Schuman, editor, Creating a Culture of Collaboration and founding editor, Group Facilitation: A Research and Applications Journal
"It was a revelation to find the Facilitator's Guide and realize someone had written down the way our organization was already working organically. Using this book has allowed us to put a translatable and trainable framework around what we do. Kaner and Fisk are masters at their craft." --Harley K. Dubois, founder, Burning Man Project
"NCDD has long listed the Facilitator's Guide as one of the best-of-the-best resources for practitioners. The field of public engagement has been deeply influenced by this seminal book." --Sandy Heierbacher, director and co-founder, National Coalition of Dialogue and Deliberation (NCDD)
"At Stanford University I convene an annual conference attended by hundreds of non-profit leaders. Sam Kaner's keynote presentations, based on material from this book, are consistently top-rated and likely to inspire significant organizational change." --Regina Starr Ridley, publishing director, Stanford Social Innovation Review, Stanford University
"What a practical, sensible guide for helping groups work together in a realistic way!" --Marvin Weisbord, consultant and author, Productive Workplaces and coauthor, Discovering Common Ground and Future Search
"In cross-functional environments where diverse perspectives are intentionally brought together to produce high-quality thinking, a highly skilled facilitator can add great value, and Sam Kaner is one of the best. The Facilitator's Guide provides a full set of models and tools to enable an organization to reap the benefits of a well facilitated, participatory decision-making process. Having seen Sam's methods in action, I can attest to their power and effectiveness." --Pierre Omidyar, founder and chairman, eBay and Omidyar Network
"Our organization employs a staff of several thousand who touch the lives of hundreds of millions of people living in poverty, in developing nations across the globe. As we build our capacity to convene and facilitate multi-stakeholder processes, we have found Sam Kaner's book and his teachings to be immensely beneficial." --Jamie Watts, Institutional Learning and Change, CGIAR, Bioversity International, Rome, Italy

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Die hilfreichsten Kundenrezensionen auf (beta) 8 Rezensionen
6 von 6 Kunden fanden die folgende Rezension hilfreich
A must-have, go-to resource for managers, program managers, consultants to be more effective leading groups. 4. Mai 2014
Von ModernParzival - Veröffentlicht auf
Format: Taschenbuch
For those who work in organizations - larger or small - in which results are achieved through meetings, committees, work groups, CoP's, etc, effective group work is crucial. The methodology and wisdom in this book - when applied with persistence and humility - can make significant, positive improvements in the work of the teams and groups in which we participate.

The previous edition of the Facilitator’s Guide has been an incomparable resource for designing and leading more effective social architecture to get work done across diverse teams, functions and regions in my complex organization. The lessons and guidance I’ve taken from it have been nothing short of transformative for both my practice and my career.

To be clear, this is not a theoretical guide but rather its design is much more like a "job aid" or "field guide" - meaning it's a "hands on" reference in how to design and lead meetings/groups of people more effectively. As such there is a wealth of tools, techniques, templates, and guidelines. But throughout, there is also decades of empirical wisdom about WHY these methods, tools, etc. are effective.

Personally, I'm very excited by the new, expanded material and the only downside I see is that the thicker volume will be quite a tome to schlep around, as I like to have it with me to scan and review when designing or refining significant group events.

Bottom line: a must have reference for managers, program managers, consultants and not just "facilitators".
4 von 4 Kunden fanden die folgende Rezension hilfreich
A superb book 28. April 2014
Von Dmitry Lazarev - Veröffentlicht auf
Format: Taschenbuch
I would never read this book for leisure, but I'm a facilitator and this is one of my all time favorite facilitation books (I start reading this since 2d edition) which dramatically changed my practice as a facilitator. I think it should be required reading before anyone can lead a meeting. There are many tools and technics. The point, to use them, not just be impressed by or understand concepts. BUY THIS BOOK AND USE IT.
3 von 3 Kunden fanden die folgende Rezension hilfreich
Even if you have the first and second edition you need to buy this third edition. It's even better. 12. Juni 2014
Von Geoff Ball - Veröffentlicht auf
Format: Taschenbuch
New sections include process design, classic facilitator challenges, and how to teach Kaner's core concepts, as well as additional process tools.

Given how good the first two editions are, it is remarkable that the third edition is even better. Kaner has included strategies for teaching the groups you work with Kaner's core model of the ‘diamond of participatory decision-making.’ And, yes, "Photocopying portions of this book is encouraged for the purpose of supporting a group you are facilitating." He actually wants facilitators to be able to use the book in becoming better at facilitating group decision-making.

Even as a facilitator with 40 years of experience, I still got many ideas and deeper understanding of facilitation from reading through this book and its earlier editions. The 30 classic facilitator challenges, which lays out the problem, the typical mistake, and a more effective response, are particularly helpful. Another way in which Kaner helps the reader is the inclusion of a number of real-life examples that put his concepts ‘on the ground’ where they can been used. This book takes you through the steps needed to make facilitation work for you and your groups.

And, if you are interested in how facilitation got started, I recommend your taking the time to read the Foreward by Michael Doyle.

I suggest that you read through the entire book fairly rapidly using the graphics as a way to hang on to the concepts presented, and that you then pick out sections that seem to be particularly useful to you and put them in practice.

The book makes good reading. And even better, if you use it as a guide, it will lead you along the path to more efficient and more effective participatory decision-making.
1 von 1 Kunden fanden die folgende Rezension hilfreich
The best book on facilitation ever written 31. Mai 2014
Von LaFarfalle - Veröffentlicht auf
Format: Taschenbuch
If you only buy one book on facilitation, make sure it's this one.
My introduction to facilitation came with the first edition of this classic work. The second edition was even better. And now, impossible as it seems, this third edition represents still further improvement.
First, the basic praise that spans all editions. I have many books on facilitation in my library and this is the only one that perfectly blends concepts and tools in a way that one can immediately apply – whether a novice or an experienced practitioner. It also connects the reader to important issues of group dynamics and decision-making that helps them understand WHY particular things are happening in groups. In short, it supports anyone involved in facilitating groups and managing participatory processes to develop better judgment and understanding. And then gives them a cornucopia of tools and skills to support that.
I was uncertain whether to purchase the new edition (given I already own the first two), but this was worth it for the new chapters on agenda design alone. The expanded material on working in the divergent, convergent and groan zones were also valuable.
There are many reasons why this book is widely referred to as the "facilitation bible" and this edition further cements its place as the ultimate guide for anyone who wants to learn or develop facilitation skills.
1 von 1 Kunden fanden die folgende Rezension hilfreich
A must have for working with groups 28. Mai 2014
Von Carolyn Miller - Veröffentlicht auf
Format: Taschenbuch
Sam Kaner's book is a hands-on guide for working with groups to solve problems, make decisions and make progress. By adopting this approach you will be able to create stronger and more effective teams by opening communication, hearing and understanding all of the voices in the room and creating a clear course of action.
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