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On the positive side, you will find that: 1) Lots of issues that were barely touched upon in Nonaka's preceding book are described in further detail. 2) The book is very well written and the tone is accsible to both academic and non-academic readers. 3) the concept of BA is elucidated in further detail Readers who do not follow academic research journals might find that an interesting extension. 4) A link between strategy and KM is well illustrated. For businesses, KM is of little value if there are no results. The authors describe how to look for those results (or in lay terms, ROI). Academic readers will also find Nonaka's recent paper in a recent issue of Organization Science (2000) to be of much interest. Academic readers must also realize that the approach here seems to be "post modern," and indeed quite qualitative in the European research tradition.
To sum my opinion, this book is a worthy addition to the bookshelves; but, it is not to be read without reading Nonaka's preceding book "The Knowledge Creating Company." A word of warning is in order: Academic readers will enjoy this title however, managerial readers might find it a little heavy and abstract. Indeed, this book stands out of the crowd with three authors who are well respected in the American research circles---consequently, its high overall quality comes as no surprise. Recommended.
This book is a clear showcase of these elements. It provides a profound yet pragmatic guidance on the road to becoming a learning organisation. Where capturing & locating, and transferring & sharing knowledge are essential in achieving competitive advantage through knowledge, the real source of sustainable advantage is, as the authors claim, the continuous creation of new knowledge, as a result of developing a strategic vision and an enabling organisation and culture to realise that (evolving) vision.
Being involved in implementing a number of the concepts in our organisation, I am convinced this book provides many ideas and tools that will help today's corporate world in reshaping our business for the knowledge economy.
Highly recommended!
In this context Von Krogh, Ichijo, and Nonaka :
* describe and discuss individual and organizational barriers to knowledge creation.
* examine the three pitfalls of a knowledge-management approach in more detailed :
Pitfall-1. Knowledge management relies on easily detectable, quantifiable information.
Pitfall-2. Knowledge management is devoted to the manufacture of tools.
Pitfall-3. Knowledge management depends on a knowledge officer.
* present the three counter premises of knowledge enabling :
Premise-1. Knowledge is justified true belief, individual and social, tacit and explicit.
Premise-2. Knowledge depends on your perspective.
Premise-3. Knowledge creation is a craft, not a science.
* present more general ideas about care in organizations and the role it plays in knowledge creation.
* focus on how a company's strategy can be connected to knowledge enabling.
* discuss how campanies develop their knowledge visions.
* describe the five key "knowledge enablers" more precisely.
As sequel to "The Knowledge-Creating Company / I. Nonaka, H. Takeuchi", I highly recommend this much anticipated study.
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