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The Definitive Personal Assistant & Secretarial Handbook: A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants (Englisch) Taschenbuch – 3. August 2009

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"I wish that 30 years ago, when I was that traditional secretary and rather green behind the ears, I had the opportunity to reference a book such as this. The Definitive Personal Assistant and Secretarial Handbook contains a wealth of knowledge, experience and real life learning from the author, Sue France. This book should be on every PA's desk. It will help you to achieve exceptional status." Leading the Way Magazine November 2009

Über den Autor und weitere Mitwirkende

Sue France has over 30 years experience as a secretary and personal assistant. She is the UK National Training & Development Officer for European Management Assistants (EUMA) and was awarded the prestigious award of The Times Creme PA/DHL PA of the Year 2006. Sue presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.

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Die hilfreichsten Kundenrezensionen auf (beta) 7 Rezensionen
2 von 2 Kunden fanden die folgende Rezension hilfreich
Adding a little bit extra 1. September 2012
Von PA in Aust - Veröffentlicht auf
Format: Taschenbuch
The information this book contains is mainly common sense for those who have made a career of office administration in it's many forms. In saying that though, there are also some very good reminders of what we should be doing and some things that we may have forgotten over the years. Sue France also practices what she preaches, as I discovered when I had some issues downloading the reference materials included with the book. I emailed Sue and she sent me the documents within 24 hours. I would definitely recommend this book to all office professionals, new to the job or not, as part of their professional development.
2 von 2 Kunden fanden die folgende Rezension hilfreich
Undoubtedly Much More than a Hand Book. More Like an Admin BIBLE! 10. August 2012
Von Victoria Louise Rabin - Veröffentlicht auf
Format: Taschenbuch Verifizierter Kauf
Sue's unmistakable brilliance is evident throughout every chapter of this 'must have' handbook dedicated to the administrative proffesional. Whatever stage of your career, you will inevitably conclude each topic with a new and/or refreshed perspective.

Having access to such valuable intellectual property and endless tools to help leverage your career is priceless. And what I found equally useful was her continual attention and focus towards the readers personal wellbeing and self evolution by means of reinforcing self esteem, confidence, finding their voice and even ways in which to stay healthy and physically strong throughout their personal and professional life.

"...The wonderful thing about setting priorities and concentrating single-mindedly is that you will begin to feel a tremendous sense of achievement and well-being. As you work progressively towards the accomplishment of all your most important urgent tasks, you will feel a flow of energy and enthusiasm. As you finish something for your organisation, your self-esteem improves and you feel you are making a difference, which encourages you to carry on until you have completed all your tasks..." ~ Excerpt from Chapter 5 - Time, Organizing & Stress Management

Again; this is a 'must have' guide for EA's and admin professionals. Hey, it even has
something for your employer. Enjoy!
4 von 5 Kunden fanden die folgende Rezension hilfreich
Excellent! 1. August 2011
Von Pamela - Veröffentlicht auf
Format: Taschenbuch Verifizierter Kauf
This book is a big help to me. I am new to the world of Executive Assistant and step by step the book has helped me to get better. Thank you!
13 von 19 Kunden fanden die folgende Rezension hilfreich
Business collections will welcome it 19. Januar 2010
Von Midwest Book Review - Veröffentlicht auf
Format: Taschenbuch
The Definitive Personal Assistant & Secretarial Handbook packs in details for all management assistants, secretaries and executive assistants and covers everything from communication skills to organizing meetings and events, managing time, presentation skills, networking, and managing conflict on the job. It's a powerful survey offering concrete methods to help prioritize work and handle typical scenarios personal assistants face. Business collections will welcome it.
Great Book 9. Januar 2014
Von Brownie - Veröffentlicht auf
Format: Taschenbuch Verifizierter Kauf
This is my first time purchasing a book like this. I thought it gave great insight on different topics. Some say its just common sence but I thing when you read and see things it reinforces what you know or thought you knew. It also gives do's and dont's that I thought was really good. I would recommend it.
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