Dr. Andrea Shapiro is a friend and colleague from the days when we were both employed by Nortel Networks, a telecommunications firm recognized for "delivering communications capabilities that enhance the human experience, securing and protecting the world's most critical information."
As I opened the pages of my newly acquired copy of "Creating Contagious Commitment" I was thrilled to see another friend, Helen Sims, provide testimony for this work.
Andrea Shapiro's book: "Creating Contagious Commitment, Applying the Tipping Point to Organizational Change" provides valuable insight on how organizations can optimize their effectiveness through proved decision making.
Dr. Shapiro provides a unique perspective to organizational change because while working for Nortel Networks we experienced only one constant force... change... Throughout many projects and initiatives, such as our global attempt to fine-tune the Supply Chain Management of Nortel, from Customers to suppliers, we learned first hand how to utilize the Tipping Point computer simulations, developed by Dr. Shapiro.
Today, many of us still approach our jobs by utilizing the tools we developed, the strategies we learned to deal with the dynamics that underpin effective organizational change. Simply... best-in-class!