This book is concise and has meat. I read the entire book in one sitting. A total eye opener.
I always knew Content was God, but this book puts a lot of structure and process around content, its creation and management. The author keeps the focus on strategy and doesn't deviate.
If I had to abbreviate the learnings in this book, it would be:
Content strategy process
1. Audit :
Content Inventory: Title, URL, content
What content do you have? (Text, PDF, Video, Audio, Forms)
How is the content organized? (break it into sections, what does each section have)
Who creates the content?
Where does the content live?
Qualitative audit : Is content accurate, useful, well written, user friendly, used by audience
2. Creation:
What content to be created,
Why
Where will it come from
How will it be structured
Who will write it
3. Delivery:
Who will review, edit, approve, load
How will you deliver content (vehicles: website, blog, social media).
Which tools will users use to get to the content?
4. Governance:
Plans to add, update, archive
The Editorial Strategy is also part of the mix. This involve values, voice, tone, legal and regulatory concerns.