Pressestimmen
"In their introductory chapter, the editors provide an overview of CA research in the medical field so far and explicate how they think such research should be devel¬oped further, as noted above ... I do hope, and expect, that the collection can function as a stimulus to indeed extend the focus of ‘medical' studies using CA and ethnomethodology in the ways demonstrated here." (Discourse Studies, 2011) "In this sense this book offers a great deal of inspiration to those interested in health communication from both methodological and practice perspectives." (Sociology of Health & Illness, 2011)
Kurzbeschreibung
This book presents an international snapshot of communication in healthcare settings and examines how policies, procedures and technological developments influence day to day practice.
* Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the U.S.A, continental Europe and the UK
* Contains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions and secondary care
* Contributors draw on the established conversation analytic literature on healthcare interaction and broaden its scope by applying it to professionals other than doctors in primary care
* Examines how issues relating to policy, procedure or technology are negotiated and managed throughout daily healthcare practice
