Communicate with Confidence: How to Say It Right the First Time and Every Time: Amazon.de: Dianna Booher: Englische Bücher

Taschenbuch: 413 Seiten
Verlag: Mcgraw-Hill Professional (1. Juli 1994)
Sprache: Englisch
ISBN-10: 007006606X
ISBN-13: 978-0070066069
Gr��e und/oder Gewicht: 23,3 x 18,7 x 2,9 cm

Durchschnittliche Kundenbewertung: 4.0 von 5 Sternen Alle Rezensionen anzeigen (6 Kundenrezensionen)

Amazon Bestseller-Rang: Nr. 388.329 in Englische Bücher (Siehe Top 100 in Englische Bücher)

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From Booklist

A very prolific communications consultant, Booher now lists more than 25 books, audiocassettes, and videos on her credentials. The latest is a compilation of 1,042 tips, all with explanations, directed toward better governance with words, both written and oral. In fact, language of all kinds, from appropriate body language to the effective use of silence, is her passion; she divides her counsel into 23 sections, ranging from small talk and gender communications to the best ways to criticize, apologize, and negotiate. Among her tips, borrowed from psychologists, sociologists, and communications experts: set agendas for meetings, personalize your greetings, hear silence as it's intended, and dig for unspoken reservations. Not intended as an easy read, since the lists tend to blur at times, this presents some quick answers for beginning and middle managers wondering, "How do I handle this situation?" Barbara Jacobs -- Dieser Text bezieht sich auf eine vergriffene oder nicht verf�gbare Ausgabe dieses Titels.

Kurzbeschreibung

Nothing affects career success as dramatically as the ability to communicate effectively, dynamically, and confidently. And there is no one better at identifying the skills you need to become a master communicator than Dianna Booher - an internationally recognized communications expert whose seminars and workshops are immensely popular with Fortune 500 companies, and whose best-selling instructional audiotapes and videotapes have reached an even wider audience. Now Dianna Booher has gathered her best techniques into this book that's designed to be read on the go by busy professionals. Each tip is conveniently numbered for fingertip access to your areas of interest. And each is based on real-life problems and concerns raised by participants in Booher's workshops. Want to learn how to hold your own in meetings? Turn directly to Part 4, where you'll find 22 specific tips, ranging from "humanizing" your approach to learning how to disagree without being disagreeable. Want to know how to give bad news without creating bad feelings? Go straight to Part 8, where you'll learn techniques for saying no in the most positive way and of making your points in a firm, fair, nonthreatening manner. You'll also learn how to answer questions so that people understand and remember what you say; win people over to your way of thinking; negotiate so that everyone feels like a winner; apologize sincerely without groveling; mediate conflicts without getting caught in the line of fire; give advice that someone can really use; establish a track record for truthfulness; take the sting out of criticism leveled at you, and give feedback to others without leaving them devastated; listen so that you really hear;minimize "cross talk" between the genders at home and in the workplace; build rapport across cultural lines; and much more! Written in a light and informal style that is both accessible and entertaining, this book will arm you with all the verbal communication skills you need to succ

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Tips for Daily Conversations 22. M�rz 2000

Von C. Sinclair

Format:Taschenbuch

This book is very easy to read. It contains a list of pointers for various kinds of situations and includes examples of dialogue you can utilize. It covers topics like dealing with forgetting people's names, and dealing with nay-sayers and how to get beyond the motor-mouthed customer or co-worker. Booher doesn't belabor any of the points, and that's a plus. She moves right along. You can pick this book up and put it down and pick it up again and not lose anything. You can read it 3 or 4 times and still get good advice. If you're able to put her suggestions into action, your communications skills should be substantially improved.

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Wait a second 20. Dezember 1999

Von Ferdinand Van Heerden

Format:Gebundene Ausgabe

This book is very handy, but one should not underestimate the impact that the lack of structure has. After reading the book, you will be overwhelmed by the redundancy and repitition. Yes the book is filled with handy tips, but in the end, that is all they are tips, which treat the symptoms of bad communication; NOT THE CAUSES. Without a structure, explaining the root causes, some tips are contradictory, some say the same thing in a different way and in the end one is stuck with a huge volume of data, but little information. I am afraid the scope of this book works against it, not for it.

Easy, useful and readable 22. September 1999

Von Ein Kunde

This book lacks some structure, but is really very helpful and handy. Great if you like browsing or if you need quick answer to one of the 20 communication problems listed and well resolved.