Advances in communications and computing, the advent of the Internet, and the proliferation of high-speed computer networks and servers are producing unprecedented improvements in business collaboration and productivity. Knowledge Workers have become an indispensable resource the productivity engine of the 21st-century by using technology to streamline the capture and delivery of organizational knowledge to fellow workers worldwide. COLLECTIVE KNOWLEDGE describes this new Knowledge Workplace, where intellectual capital is a key managed asset and where Web-based collaborative team services, portals for information management and discovery, and broadcast delivery of information to every desktop all help enable constant productivity gains. THE HISTORY OF INFORMATION MANAGEMENT: Consider the history of knowledge management and propagation, from cuneiform to computing, and the rise of the next-generation intranet. THE EMERGENCE OF THE KNOWLEDGE WORKPLACE: Read about how the confluence of work and next-generation intranet technology has produced a dynamic productivity ecosystem.T HE COMPELLING BUSINESS VALUE PROPOSITION: Discover how leading organizations are using intranets to increase productivity and reduce costs. INTRANET MANAGEMENT STRATEGIES: Obtain practical guidance for planning, developing, and managing next generation intranets now and in the future.