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CCNA Voice 640-461 Official Cert Guide [Kindle Edition]

Jeremy Cioara , Michael Valentine

Kindle-Preis: EUR 21,65 Inkl. MwSt. und kostenloser drahtloser Lieferung über Amazon Whispernet

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This is the eBook edition of the CCNA Voice 640-461 Official Cert GuideThis eBook does not include the companion CD-ROM with practice exam that comes with the print edition.


Trust the best selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam.

  • Master Cisco CCNA Voice 640-641 exam topics
  • Assess your knowledge with chapter-opening quizzes
  • Review key concepts with exam preparation tasks


CCNA Voice 640-461 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly.


CCNA Voice 640-461 Official Cert Guide focuses specifically on the objectives for the CCNA Voice ICOMM exam. Senior voice consultants and trainers Jeremy Cioara and Michael Valentine share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.


Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.


The official study guide helps you master all the topics on the CCNA Voice exam, including:

  • Voice and data convergence
  • IP phone connections to the LAN infrastructure
  • Cisco Unified Communications Manager Express
  • CUCM Express IP phone configuration and voice productivity features
  • Gateways and trunks
  • Cisco Unity Express
  • Smart Business Communications System
  • UC500 series for voice

CCNA Voice 640-461 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press.

Über den Autor und weitere Mitwirkende

Jeremy D. Cioara, CCIE No. 11727, works in many facets of the Cisco networking realm. As an author, he has written multiple books for Cisco Press and Exam Cram. As an instructor, he teaches at Interface Technical Training ( in Phoenix, Arizona. Likewise, Jeremy has recorded many E-Learning titles at CBTNuggets ( Finally, Jeremy is the CIO of AdTEC Networks and works as a network consultant, focusing on Cisco network and VoIP implementations. Jeremy also casually blogs about Cisco topics at Tekcert ( in his "free time." Thankfully, he is married to the Certified Best Wife in the World (CBWW), who helps him manage his time and priorities and prevents him from getting an enormous Cisco logo tattooed across his chest. Michael Valentine has 15 years of experience in the IT field, specializing in network design and installation. Currently, he is a Cisco trainer with Skyline Advanced Technology Services and specializes in Cisco Unified Communications, CCNA, and CCNP classes. His accessible, humorous, and effective teaching style has demystified Cisco for hundreds of students since he began teaching in 2002. Mike holds a Bachelor of Arts degree from the University of British Columbia and currently holds CCNA, CCDA, CCNP, CCVP, and CCSI No. 31461 certifications. Mike has developed courseware and labs for Cisco and its training partners. Mike is the coauthor of CCNA Exam Cram (Exam 640-802), Third Edition (Que 2008), authored the CCNA Voice Quick Reference Guide, and has served as technical editor and contributor on several Cisco Press titles.


  • Format: Kindle Edition
  • Dateigröße: 30366 KB
  • Seitenzahl der Print-Ausgabe: 528 Seiten
  • Gleichzeitige Verwendung von Geräten: Bis zu 5 Geräte gleichzeitig, je nach vom Verlag festgelegter Grenze
  • Verlag: Cisco Press; Auflage: 1 (18. August 2011)
  • Verkauf durch: Amazon Media EU S.à r.l.
  • Sprache: Englisch
  • ASIN: B005HXN4KS
  • Text-to-Speech (Vorlesemodus): Aktiviert
  • X-Ray:
  • Word Wise: Nicht aktiviert
  • Amazon Bestseller-Rang: #121.798 Bezahlt in Kindle-Shop (Siehe Top 100 Bezahlt in Kindle-Shop)

  •  Ist der Verkauf dieses Produkts für Sie nicht akzeptabel?

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Die hilfreichsten Kundenrezensionen auf (beta) 4.2 von 5 Sternen  75 Rezensionen
12 von 12 Kunden fanden die folgende Rezension hilfreich
4.0 von 5 Sternen Simple and clear approach with a good structure 12. Oktober 2011
Von Hassan - Veröffentlicht auf
Format:Gebundene Ausgabe|Verifizierter Kauf
I purchased the kindle version, I'm at 40% of the book when I'm writing this review, I haven't read other Cisco voice books so I can't make a comparison.

1- Jeremy's way of explaining is very simple and clear, I have 7 years telecom experience with fixed and mobile networks and decided to move into the SIP world, and was curious how Jeremy will explain the legacy network section, I don't think it can be done simpler than the way he explains it.
2- The book structure is very good, you can build up the full picture through the chapters even if you have no knowledge with the world of Cisco voice (which I didn't have).
3- The amount of information about each part is adequate, written in a short way, and the writer doesn't get you lost into deep details, which is the way I prefer, maybe other readers prefer the long detailed way!?

1- Pictures are small, I'm reading on a 24inch monitor and can't read many snapshots' contents easily, full page should be used instead for several pictures to make it easy to read.
2- No page numbers, this is common in many kindle books, a percentage is used instead.
3- The CD provided with the printed version of the book is not available with the kindle edition, I believe its very easy for the publisher to arrange with Amazon to provide a download link along with a username/password for each client purchases the ebook version.
11 von 12 Kunden fanden die folgende Rezension hilfreich
3.0 von 5 Sternen When things go better from a very bad begining ...or where is the reviewer? 15. März 2012
Von Julio Carossella - Veröffentlicht auf
Format:Gebundene Ausgabe|Verifizierter Kauf
When preparing my CCNA VOICE 640-461 certification, I almost left the book aside because of so many errors I found in the first chapters. I have a good background in this issue, so that it didn't confuse me (for example a drawing where the CO switches appear as Ethernet Switches may be very annoying to people who are starting this study; and some wrong answers to the quizes (examples: "how does a device attached to a Cisco IP phone send dato to the switch? -> a)As tagged (using voice vlan) --> NO!!!). Another: text defines stratum 1 as a time server that has a radio or atomicl clock directly attached; and the quiz answer states that stratum 0 is considered the best!!!! MMMM) made me wonder if the Cisco exam would be affected by the same mistakes).
Well, fortunately, when it reached "cruising height" things went much more better, and it turned up useful for me to approve the certification exam!

But I think that technical reviewers would have to dedicate much more care to their job to mantain Jeremy reputation.


8 von 8 Kunden fanden die folgende Rezension hilfreich
5.0 von 5 Sternen One of the best Cisco Press books I've read 29. November 2012
Von Samuel - Veröffentlicht auf
Format:Gebundene Ausgabe|Verifizierter Kauf
I've written less than 5 online reviews ever, which makes me more of a taker than contributor to the online world, since I rely heavily on reviews for purchasing decisions.... but this book is worth reviewing. I have my CCNA, CCNP, CCNA Security and CCNP Security, now I am working on my CCNA Voice - this is the best Cisco press book I have ever read aside from the CCNP Route book written by Wendell Odom. It has a great balance of technical information and practical explanations that tie everything together very welland make learning more linear, rather than flipping back and fourth. This book also has personality and witty humor, which is so rare in technical books. The author's passion really shows through and makes this book, dangerously close to a very enjoyable read.
7 von 7 Kunden fanden die folgende Rezension hilfreich
3.0 von 5 Sternen Will not prepare you for the exam 29. Juli 2012
Von Michael Grant - Veröffentlicht auf
Format:Gebundene Ausgabe
I found this book very easy to read and full of good information, but ultimately this book did not prepare me for the exam. I read this book cover to cover twice and there were questions on the exam that were NOWHERE in this book. Specifically questions on ISDN configurations, CUPC setup, and questions about the difference between various protocols. Though the book references protocols such as MGCP, H.323, etc, it does not actually explain what they do or what differentiates them from the rest. Essentially, without several other study aids and my own lab, I never would have passed the test if I had relied on this book alone.

If you are looking to get in to the world of VoIP, this is a good start, but be mindful that you will need other study material if you plan on taking the CCNA Voice exam.
8 von 10 Kunden fanden die folgende Rezension hilfreich
2.0 von 5 Sternen shallow, misses huge chunks of the exam 28. April 2013
Von wintermute000 - Veröffentlicht auf
Format:Gebundene Ausgabe
Not sure what the 5 star reviewers are smoking, but as an experienced engineer, I can safely say that this book is mediocre at best.
It covers a lot of topics only in a very broad kind of way with an alarming lack of detail as to actual configurations or specifics. You can easily be a CCNA voice on this without properly understanding dial peers, for example, or even being able to bring up a QSIG trunk to another voice gateway/PABX. They should have called this book 'beginner's guide to call manager express and unity express'. Perhaps this is an issue with the CCNA Voice course and not the book itself.

IMPORTANT: the book has NO MENTION of call manager, presence or IP communicator, but there are large chunks of the exam devoted to those topics. Seeing as this guide is an official cisco press book, I find this omission inexcusable.
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