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Business Process Management: The Third Wave
 
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Business Process Management: The Third Wave [Englisch] [Gebundene Ausgabe]

Howard Smith , Peter Fingar


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Synopsis

According to the authors, every significant breakthrough in business technology has been underpinned by mathematics. They explain how Pi-calculus provides the theoretical computer science foundation for a new type of business software that allows business people, not just technicians, to design, implement, and adapt business processes. Smith has 24

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Amazon.com:  26 Rezensionen
99 von 109 Kunden fanden die folgende Rezension hilfreich
Lots of proselytizing, little guidance 6. September 2003
Von Jason Ambrose - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe
I got about 100 pages into this book and checked the cover to see if I was reading an L. Ron Hubbard book. There was a lot of trumpeting of the party line "The third wave of BPM is not a fantasy ... or hype. For BPM, like other true breakthroughs, is based in the mathematics ... as opposed to static relational data". Praise the Lord, I'm saved!
There's only one chapter on implementation, and even that provides very generalized guidelines - start small, prove the concept, pat yourself on the back in these ways. Admittedly the audience is so general as to set the lowest common denominator pretty low, but the argument is pretty simple: the old way of provisioning services in IT is restrictive and inefficient. If that's the case, could we not expect to see a glimpse of the new IT business processes that support a BPM management model and encourage its adoption?
If you need to be convinced that managing your environment to your business processes is a good idea, this book delivers that message loud and clear. If you're a believer, though, it does little to put you on the path to salvation.
24 von 27 Kunden fanden die folgende Rezension hilfreich
Most Fascinating Biz-Tech Idea 11. Juli 2003
Von Frank Debenham - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe
OK, here's the story on this one: Some obscure mathematician (Milner) has found a way to model the real world by unifying computer algorithms and communications protocols and this has been picked up by an equally obscure open source community (exolab) which founded a standards group (BPMI.org) and tech company (Intalio) who are building a new class of enterprise system (BPMS) which the book claims will be as important as databases. (you see, I can do research) The book, by CSC Index, the reengineering company, claims some new benefits for this process based approach to building business systems. At this point you might have decided not to buy this book. You'd be wrong. What the book describes is one of the most fascinating Biz-Tech new ideas this reader has ever encountered, period. And from the endorsements in the frontis, it looks like this might be a major trend. My best line from the book .... "As Walt Disney once said, objecting to a proposed sequel to his Three Little Pigs cartoon, "You can't top pigs with pigs" In the world of business, stacking a thousand doghouses one atop the other to build a skyscraper is a great proposition for doghouse vendors, but not for future occupants. Skyscrapers need an architecture of their own -- their own paradigm, not a sequel to the doghouse paradigm" Read and enjoy.
21 von 24 Kunden fanden die folgende Rezension hilfreich
Corp 3000 Idea Starter 21. Juni 2003
Von Prof David T Wright - Veröffentlicht auf Amazon.com
Format:Gebundene Ausgabe
...

Aimed at university students, those in business and industry, as well as consulting firms, Business Process Management (BPM) provides answers to achieving operations excellence based upon the best from engineering, computer science and executive management/consulting/practice.

The entertaining and confidently written, content-rich, adequately illustrated, balanced (business: IT) chapters span:
>The next 50 years- forecasting and inevitable uptake of business process management;
>A walk over the hill- taking a helicopter view of functional IT stovepipes shackling business;
>Enterprise business processes- current status, many processes, collaboration, excellence, user-led demand;
>Business process management- lessons learned, from modeling to management;
>Reegineering reengineering- critique of the past (including Davenport, Hammer/Champy);
>Business process outsourcing- new ways to outsource;
>Management theory, ROI and beyond- six sigma, change as a process;
>Tomorrows interview in BPM3.0 magazine- converting the jargon into digestible meaningful chunks; and
>An appendix containing- the language of process; BPM systems; theoretical foundations of BPM; lessons learned from early adopters; and a new MBA curriculum.

Book Strengths:
>condensed review/viewpoint of literally 100s of major transformation approaches over last 2 decades
>endorsed by credible organizations including BPML.org and WfMC
>harsh yet (often) justified criticism of IT industry, and the usefulness of their products in enabling competitive advantage
>BPM based upon main open standards approaches (BPML, UML, SCOR, XML, webservices etc.);
>synergetic (overall enterprise) optimization rather than functional silos
>vision of massively scaleable, fault tolerant, data transaction processing platform linking fuzzy-boundary enterprise with suppliers and customer

Book Weaknesses :
>little supporting evidence to base (any) project upon beyond 29 outline paragraphs of lessons from early adopters in appendices
>reads somewhat like a literature-research thesis based upon analysts and general business press (or with a different perspective) a sales brochure for new consulting services

Overall: a very worthwhile addition as a strategic corporate workshop discussion starter; or supplemental materials for graduate students.


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