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Administrative Assistant's and Secretary's Handbook (Englisch) Gebundene Ausgabe – 1. September 2011

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  • Gebundene Ausgabe: 591 Seiten
  • Verlag: Amacom; Auflage: 4 (1. September 2011)
  • Sprache: Englisch
  • ISBN-10: 0814417604
  • ISBN-13: 978-0814417607
  • Größe und/oder Gewicht: 25,7 x 18,8 x 5,1 cm
  • Durchschnittliche Kundenbewertung: 5.0 von 5 Sternen  Alle Rezensionen anzeigen (1 Kundenrezension)
  • Amazon Bestseller-Rang: Nr. 281.585 in Fremdsprachige Bücher (Siehe Top 100 in Fremdsprachige Bücher)
  • Komplettes Inhaltsverzeichnis ansehen

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Über den Autor und weitere Mitwirkende

JAMES STROMAN has worked as an executive assistant to an army general, a governor, and the owner of an NFL football team. KEVIN WILSON is Vice President of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies. JENNIFER WAUSON is President of Videologies, Inc.

In diesem Buch (Mehr dazu)
Ausgewählte Seiten ansehen
Buchdeckel | Copyright | Inhaltsverzeichnis | Auszug | Stichwortverzeichnis
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Von Susanne Moore am 19. März 2013
Format: Gebundene Ausgabe Verifizierter Kauf
Amazing Book (very thorough) and amazing deal (cheaper than new) and Awesome seller! Highly recommend this book and amazing seller!
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Die hilfreichsten Kundenrezensionen auf (beta) 34 Rezensionen
13 von 13 Kunden fanden die folgende Rezension hilfreich
HELPED ME SO MUCH! 9. Dezember 2012
Von Emelia - Veröffentlicht auf
Format: Gebundene Ausgabe Verifizierter Kauf
I started a job as a secretary even though I had NO PRIOR EXPERIENCE. I was way in over my head and didn't understand much of what was being asked of me. I Googled books that would help and this book was EPIC. It really helped me turn my efficiency around (and saved me from getting fired!) I would recommend this book to everyone who is just starting as an AA and seasoned AAs too. LOVE IT LOVE IT LOVE IT!
21 von 26 Kunden fanden die folgende Rezension hilfreich
Outdated, Lacking in Detail, and Just...Woeful 21. Juni 2013
Von Gillby - Veröffentlicht auf
Format: Gebundene Ausgabe
This book is an embarrassment. I saw the title in my workplace's professional development library and recommended it to some new administrative assistants in my department. Having now had the adventure of actually reading it, I need to go apologize to these poor souls!

The book is a hodge-podge of outdated "instruction" that jumps from one area to the next and gives strange weight to some topics while ignoring others. It reads like it was written by some secretary from the Mad Men days who just entered the early 1990s uttering wondrous statements about modern newfangled technology, and it insults the reader with common sense statements and strange history and technical lessons about everything from the amazing deregulation of phone service to the release of the internet and Netscape Navigator to the way laser printers use static electricity instead of hammer strikes. The intro says it is an "all-encompassing reference manual" that has been used by "generations" since 1968. Clearly the authors or whoever is responsible for this monstrosity have made halfhearted attempts at throwing in updates here and there to make it acceptable for a new "edition."

Pages of space are wasted in listing things are do not belong in hardcopy reference anymore: classes of car rentals, languages and currencies around the world, major airline names, things you can't send through the mail (including snakes and 'all disease germs or scabs'). I had nostalgia while seeing altavista and hotbot amidst the list of "popular search engines." Oh the 90s!

The depth and breadth coverage is bizarre. While web-based travel reservation gets just a brief paragraph with no tips about the groovy features available nowadays, using travel agents gets substantial coverage. While popular web conferencing programs like webex, citrix, and gotomeeting are mentioned, overhead projectors (you know, the plastic transparency ones) are listed on par with "video projectors."

The Microsoft Office section is laughable especially with what it considers advanced features--any other of the many how-to guides on the subject would be better. The grammar and meeting sections are hit and miss and have no overarching goal. There are tons of comprehensive books on these subjects like How 10 or Garner's Modern American Usage or Robert's Rules of Order. The timemanagement, supervisory, and business tax/bookkeeping sections are sad attempts at trying to cover enormous topics. And not to be missed: a detailed description of the three preferred ways to sit at ones desk, upright, reclining, and declining.

I suppose I could see this book being vaguely interesting to someone who is entering the workforce after 30 years with little computer knowledge...but there are vastly better resources than this sorry title.

For your reading pleasure and amusement, here are my favorite quotes from the book:
"If you have an Internet connection that is always on, you can use an online dictionary."
"With computers, corrections can be made in a second, and you can produce a perfect, well-spaced, and balanced page."
"In days gone by, rail travel was the way to go, with comfortable Pullman compartments and dining cars with fine food graciously served. But today, with time being money, more and more executives prefer air travel."
"In the past, scheduling a meeting was a time-consuming task that involved hard-copy
invitations sent as interoffice memos...Today, with computer technology and groupware software such as Microsoft Outlook or IBM Lotus Notes, the task of scheduling a meeting requires only a few mouse clicks."
"Small electronic calculators have been around since the late 1960s and are now required in almost every business, large or small."
"One of the most versatile ways your boss can communicate while away from the office is by using a cellular telephone."
"Blurring the distinction between computer and cell phone are miniature computers called smartphones."
"Companies of all sizes routinely use personal or desktop computers in the office. Computers allow employees to be more productive by automating many repetitive tasks, such as word processing, billing, and filing."
"Microsoft Windows is computer operating system software. It is the software that many computer manufacturers are installing on computers so that they do something more than act as a very expensive paperweight."
"Email is short for electronic mail."
"Don't get upset when you can't open an attachment. When this happens, send a reply and explain the problem."
"The popular media have come to call this vast new digital world "cyberspace."
"Using a personal computer on the job can lead to substantial improvements in your productivity and organization."

5 von 5 Kunden fanden die folgende Rezension hilfreich
Not what I thought 24. Oktober 2013
Von pleanos - Veröffentlicht auf
Format: Gebundene Ausgabe Verifizierter Kauf
The description is not good. It has a lack of information and refreshers. I wouldn't recommend wasting your money on it.
5 von 6 Kunden fanden die folgende Rezension hilfreich
I'm on chapter 6 27. Oktober 2013
Von hgail - Veröffentlicht auf
Format: Gebundene Ausgabe Verifizierter Kauf
So far the material is a bit old. I can look it all up online and some of it is no longer useful. This book was recommended by a reputable company as one of their prerequisites, so I'm assuming it will get better as I get further into it.
1 von 1 Kunden fanden die folgende Rezension hilfreich
great 14. Oktober 2013
Von Marilin - Veröffentlicht auf
Format: Gebundene Ausgabe Verifizierter Kauf
A really good book. I like it a lot. It has everything you need do know to be the best secretary.
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